Privacy Policy

Your privacy matters to us. At Kivroco, we are committed to safeguarding the personal information you share with us when you visit our website, create an account, or use our services. This Privacy Policy describes how we collect, use, store, and share your data, and outlines your rights and choices regarding that information.

When you use our services, we may collect data that identifies you personally — for example, your name, email address, phone number, billing and shipping information, and payment details when you place an order. We also collect technical information automatically through your browser, such as your IP address, browser type, device settings, and information about how you navigate our site. To improve your experience, we also use cookies and similar technologies, which help us understand your preferences and behavior on the site. You can learn more about our use of cookies by reviewing the “Cookies” section further down.

The personal information we collect allows us to process your transactions, provide customer support, and deliver services tailored to your needs. It also helps us improve the functionality and content of our platform. If you have opted in, we may send you marketing emails to let you know about new features, special offers, or product updates. You can unsubscribe from these messages at any time.

You have control over your personal data. Subject to applicable laws, you may request access to the information we hold about you, ask that it be corrected or updated, or request that we delete it. If you’d like to exercise any of these rights, or if you have concerns about your privacy, our support team is here to assist you.

We take your data security seriously. We use industry-standard encryption, secure servers, and regular system monitoring to ensure that your information remains safe. While no online service can guarantee absolute security, we are dedicated to protecting your data to the highest standards possible.

We may share your information with trusted third-party service providers who help us operate our business — such as payment processors, fulfillment partners, or IT support services. These third parties are contractually required to keep your information confidential and to use it only for the purposes we authorize. We do not sell your personal information or share it for advertising purposes without your explicit consent.

Your data will be retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once your information is no longer needed, we securely delete or anonymize it.

Our website may include links to third-party sites or services. Please note that these external platforms operate independently and have their own privacy policies. We are not responsible for the content or practices of third-party websites, and we recommend reviewing their privacy terms before sharing any personal data with them.

From time to time, we may update this Privacy Policy to reflect changes in technology, legal requirements, or our business operations. Any changes will be published on this page and will take effect immediately upon posting. If the update is significant, we will provide additional notice where appropriate.

If you have any questions about this Privacy Policy or about how your data is managed, please don’t hesitate to reach out. We’re here to help and happy to provide further clarity.

You can contact us at:

Company: Consulting 86 GmbH
Email: lookbook@kivroco.de
Address: Am Kaiserkai 60, 20457 Hamburg